Can I Return or Exchange my ring?

What is your return policy?

Thank you so much for liking the rings we make, as all of our rings are custom rings that are handmade to the sizes you provide. Any returned rings will be charged 40% handcrafting cost and materials. If for any reason you decide to return your ring, you must do so within 30 days of delivery. Once you return the ring, we will issue a refund to the original form of payment, less a 40% handcrafting cost fee. Any error by us will not exclude your order from our refund policy and you have the right to have your ring corrected to what was ordered. We will correct or recreate the original ring you ordered at no additional cost.

• Returned items must be in good condition and the buyer is responsible for return shipping.
• Return policy applies to original rings only, exchanged rings cannot be exchanged again.
• If you need to return a ring, please contact us via the contact page or email us at contact@manlemars.com for return instructions.
• We will process the refund within 2 business days of receiving the returned ring.
• We reserve the right to refuse any exchange if we believe the policy is being abused.

How Do I Resize My Ring?

If you're not sure about your size, simply select the "Send me your free ring sizer first" option on the product page when placing your order. This will be the most accurate way to find out your true ring size. If you need to change the size of your ring after you receive it, we will charge an $80 resizing fee (including free engraving) if you exchange it within 60 days of delivery. For exchanges after 60 days, the fee is 30% of the ring price.

• The buyer is responsible for return shipping.
• Once the original ring is returned and paid for, we will begin recreating and shipping your new ring to you as soon as possible. We will only replace the ring once and it will cost $80. Any subsequent exchanges will be subject to a 30% fee.
• If you need a size change, please contact us via the contact page or email us at contact@manlemars.com for replacement instructions.

Can I Modify Or Cancel My Order?

If you need to amend or cancel your order, please notify us of these changes within 48 hours of placing your order. If you cancel your order after 48 hours, a 20% fee will be charged. If you need to amend your order, please contact us via the contact page or email us at contact@manlemars.com.

Can I exchange other styles?

If you would like to change the style of your ring, please do so within the first 30 days of delivery if possible, and you will be charged a style change fee of 30% of the retail price of the original ring. If you change the style of your ring after 30 days, you will be charged a style change fee of 40% of the retail price of the original ring. If your new style is more expensive than your original ring, you will be charged the difference in price in addition to the style change fee. If the new ring is less expensive, there will be no refund or credit for the difference.

• You can only perform a style swap once.
• The buyer is responsible for return shipping.
• If you need a style exchange, please contact us via the contact page or email us at contact@manlemars.com for exchange instructions.